Terms & Conditions
ADVANCE PURCHASE – Rules & Restrictions – Rates are subject to availability at participating hotels. Each hotel has specific booking terms and conditions that vary and might include length of stay requirements, day of week restrictions, deposit requirements and blackout dates. ADVANCE PURCHASE RATE. Full payment in advance required. Must purchase online at least fourteen/twenty one (14/21) days (as applicable) prior to arrival (subject to availability). Your credit card will be charged immediately on completing the link for entire stay. Advance Purchase Rate discounts vary by hotel and are only available if booked through AGM Event Solutions Ltd and not direct with the hotel. Policies regarding changes to Advance Purchase reservations may vary by hotel, please see any notes listed below. Charges cannot be applied to other stays, services or merchandise. No prices or hotel availability are guaranteed until full payment is received. Even after full payment has been received, we reserve the right to cancel a reservation without notice if we become aware of or are notified of any fraud or illegal activity associated with the payment for this reservation.
Modification of Reservation: Price quoted applies to exact date(s)/nights/stay booked. Modifications to your reservation (including but not limited to name changes, meal requirements, etc.) are permitted when done in writing 14/21 days (as applicable) prior to arrival. Upon receipt of full payment for the new reservation, AGM Event Solutions will issue a reservation confirmation.
Cancellation of booking: NB: For a cancellation to be considered, you must call AGM Event Solutions on 0330 1222 073 and send email confirmation, no less than fourteen/twenty one days (as applicable) prior to your scheduled check-in date unless stated.
Early departure/cancellation: If you depart early or you fail to cancel within the terms of the agreement, or fail to honour this reservation for any reason, you will not receive any credit or refund.
Extending your stay: Extensions will require a new reservation for the additional date(s), subject to availability and prevailing rates, and this rate shall not apply unless offered on booking form or confirmation of same applies.
Price: The price you selected includes room rate and applicable taxes only and does not include any applicable service charges or charges for optional incidentals (including but not limited to gratuities, food and beverage (unless pre-paid on booking form), parking, minibar charges and other optional incidentals).
Other restrictions: This rate is not to be combined with any other offers and promotions and is not available to groups or direct reservations made with any of the Hotels. If you fail to arrive at the hotel on the scheduled arrival date, your reservation will be cancelled and you will not receive any refund or credit.